FAQ
What is Artur.art?
How can I become an artist on Artur.art?
What services do you offer?
How can I be sure that I am buying a genuine work of art?
How do I track my order?
What are the payment methods?
I have a problem validating my order. What should I do?
How do I get a refund?
How it works
View the work
You can now view the digital work or the draft at home via the “See My Future Canvas on My Wall” section of the site.
Upload your image
Once you have an image that conveys your idea, upload it via your email.
Select artist pieces
On the platform, you can swipe the works according to your preferences or put the artist directly in the top 3.
Create a quote
Make the quote yourself to obtain the price calculated automatically according to the size and your choices.
Personalize the art work
Request options like “Varnish” or “Priority Contract – Fast Delivery” to receive the work in less than 21 days.
Wait for artist's confirmation
The artist can accept or refuse the assignment you propose and can request adjustments to the quote. Expect a response within 24-48 hours.
Get in touch
For citizens
Have questions about custom artwork? Interested in learning more about our creative process? Our team is here to assist you!
For artists
Are you a creative artist? Artur.art is always seeking new talents to enrich our platform with inspiring works.
For partnerships
Looking to collaborate? We value partnerships that help democratize art and support local artists.
Alpha
Marie
Very happy with our order. We found the artist who looked like us and who perfectly created a personalized work. A big thank you to the teams!
Thomas Dubois
I love it, top customer service, my work arrived in perfect condition. First custom piece of art, A portrait that I love.
Léo Chirade
Quality service, incredible concept, I recommend!
If you're looking for personalized artwork, love street art or are impressed by the murals around the city, visit this place, and you won't regret it.