FAQ – Custom Prints
With Artur.art, create a 100% personalized print in just a few minutes using our iArt Machine. Whether from a photo, your favorite artistic style, or a unique quiz, you get a custom-made artwork ready to be printed on canvas, art paper, or even a T-shirt.
Our iArt Machine guides you step by step to generate an artwork that reflects you:
🎨 Define your style: selection via the Art Tinder or trend exploration.
🎭 Choose the creation method:
🎨 Define your style: selection via the Art Tinder or trend exploration.
🎭 Choose the creation method:
- 📸 From a reference image (personal photo, portrait, pet, idol, etc.).
- 🎭 Via a personalized quiz (self-reflection, astrology, memories, ambiance…).
🖌️ Refine colors and format (vertical, horizontal, square).
🔄 Generate 4 options per session (up to 10 free attempts per day).
🛒 Select and order immediately for printing.
Yes! From the shop area, you can start from an existing artwork or print and create your own version by modifying the style, colors, or format using the iArt Machine.
We print on:
📜 Art paper (matte or textured)
🖼 Canvas (painting-like texture)
👕 T-shirt (premium quality, wash-resistant print)
📜 Art paper (matte or textured)
🖼 Canvas (painting-like texture)
👕 T-shirt (premium quality, wash-resistant print)
Yes, we offer a selection of frames adapted to each material, available in various styles and colors. The option can be selected before adding your artwork to the cart.
Prices vary depending on size and material:
💰 From $30 for paper prints
💰 Canvas and T-shirts: pricing based on dimensions and finishes
💰 From $30 for paper prints
💰 Canvas and T-shirts: pricing based on dimensions and finishes
No, custom prints must be ordered immediately after selection. However, you can generate a new version as many times as you like (up to 10 free attempts per day).
⏳ 2 to 10 business days depending on the material and print size. A tracking number is provided upon shipment.
⚠️ Custom prints are non-exchangeable and non-refundable as they are created specifically for you. If there is a quality or printing issue, please contact us immediately.
Yes! 🎁 We offer:
✅ Premium gift wrapping (option available at checkout).
✅ Gift cards if you want the recipient to create their own artwork. To order, contact us at [email protected].
✅ Premium gift wrapping (option available at checkout).
✅ Gift cards if you want the recipient to create their own artwork. To order, contact us at [email protected].
If you're unsure about the format or style:
📸 Send us a photo of your wall, and we’ll help you visualize your creation.
💡 Personalized decor advice is available on our website.
📸 Send us a photo of your wall, and we’ll help you visualize your creation.
💡 Personalized decor advice is available on our website.
📜 Art paper: Frame under glass to protect from dust and UV rays.
🖼 Canvas: Dust with a dry cloth, avoid prolonged sun exposure.
👕 T-shirts: Wash cold, inside out, to preserve print quality.
🖼 Canvas: Dust with a dry cloth, avoid prolonged sun exposure.
👕 T-shirts: Wash cold, inside out, to preserve print quality.
📲 On Artur.art:
- Launch the iArt Machine and create your custom artwork.
- Select your favorite print from the 4 generated options.
- Choose your material (canvas, paper, T-shirt) and framing options.
- Order online and receive your creation at home!
Yes! You can create multiple artworks using the iArt Machine and add them to your cart before completing your purchase. You can also order multiple copies of the same print. Each print is processed individually, ensuring a unique result for every creation.
Yes, some images are not accepted:
❌ Copyrighted images without permission
❌ Offensive, violent, or discriminatory content
❌ Low-quality photos that may affect the final rendering
If you're unsure, contact us before generating your artwork.
❌ Copyrighted images without permission
❌ Offensive, violent, or discriminatory content
❌ Low-quality photos that may affect the final rendering
If you're unsure, contact us before generating your artwork.
Yes, the iArt Machine generates 4 previews per session, and you can request up to 10 free trials per day to refine your choice before ordering.
Yes and no. Each creation is unique, but other users may obtain similar results if they use the same styles and references. Artur.art retains the rights to the generated artworks as the platform covers production costs and owns the generation process.
No, the artworks are printed as they are generated. If you want modifications, you can regenerate a new version before confirming your order.
Yes, you can choose a monochrome palette in the iArt Machine or adjust your preferences for a black and white result.
No, custom prints are for personal use only. If you wish to use your artwork for a commercial project (logo, advertisement, merchandise, etc.), please contact us to discuss licensing options.
Currently, we only print on canvas, art paper, and T-shirts. If you have a special request (poster, wall tapestry, cushions, etc.), contact us to see if a custom option is possible: [email protected]
Yes! We collaborate with:
🏢 Businesses looking for custom artwork for their offices, hotels, or interior design clients
👕 Brands wanting to create unique artistic T-shirts
🎨 Museums interested in using the iArt Machine for their own creations
📩 Contact us at [email protected] to learn more!
🏢 Businesses looking for custom artwork for their offices, hotels, or interior design clients
👕 Brands wanting to create unique artistic T-shirts
🎨 Museums interested in using the iArt Machine for their own creations
📩 Contact us at [email protected] to learn more!
The final print is very close to the preview, but slight differences may occur depending on the chosen printing material and minor color variations due to ink and materials.
A simple trick:
📏 Cut a piece of paper to the chosen dimensions and place it on your wall to visualize how much space the artwork will take.
📸 Send us a photo of your room, and we’ll help you choose the right format.
📏 Cut a piece of paper to the chosen dimensions and place it on your wall to visualize how much space the artwork will take.
📸 Send us a photo of your room, and we’ll help you choose the right format.
If your print arrives damaged or you encounter any issue with your order, contact us immediately at [email protected] or +1 514.999.9611.
We will do our best to provide a quick solution.
We will do our best to provide a quick solution.
Absolutely! We offer gift cards if you’d like to let the recipient create their own artwork, as well as a premium gift wrapping option.
Yes, our prints are high quality and designed to last. For best durability, we recommend:
👕 Cold wash, inside out
🚫 No tumble drying or direct ironing on the print
👕 Cold wash, inside out
🚫 No tumble drying or direct ironing on the print
A custom print is 100% personalized to your tastes. It allows you to:
✔️ Create a completely unique artwork
✔️ Get a design that reflects your story, memories, or artistic preferences
✔️ Decorate your space with something that truly represents you
✔️ Create a completely unique artwork
✔️ Get a design that reflects your story, memories, or artistic preferences
✔️ Decorate your space with something that truly represents you
We occasionally share the best user creations on our social media and our online gallery (with their consent). Check our website to discover the most original works!
We use cutting-edge printing technologies with high-quality inks and premium materials. Each print is manually checked before shipping to ensure the best possible result.
Yes, you can generate images for free up to 10 times per day with no purchase obligation. This allows you to explore styles and test different inspirations before choosing an artwork to print.
📩 By email: [email protected]
📞 By phone: +1 514.999.9611
We would be happy to help you create the perfect print!
📞 By phone: +1 514.999.9611
We would be happy to help you create the perfect print!
HOW DO YOU EXIST?
CHOOSE YOUR ONE OR TWO STYLES TO START
Cubisme
Expressionism
Impressionism
Renaissance
Pop Art
Street Art
Surrealism
Abstract



CONTACT US
We would be delighted to receive your feedback, suggestions, and questions to promote effective communication between our team and you.
Contact Details
Email:
[email protected]
Phone:
+1(514)999-9611
Gallery Days:
Monday - Sunday
Opening Hours:
11:00 AM - 6:00 PM
Find us at our two galleries
163 Saint-Paul Ouest
In the heart of Old Montreal Luxurious and historic
4455 Saint Denis St.
45 seconds from Mont-Royal metro station.